Payment, Shipping, & Refund Policy

Payment Policy

All of our hats are custom-made to your order. When placing a custom order, a $250 deposit is required to begin the order.

Shipping Policy

Shipping cost is calculated and added at checkout. Shipping insurance is included.

Refund Policy

All sales of our custom-made hats are final and not eligible for returns, exchanges, or refunds.

Product Satisfaction

Your satisfaction means everything to us. I put a lot of love into making each custom hat, and I want you to be just as excited about wearing it as we were making it. If something’s not quite right, no worries; I’ll work with you to fix it. I’ve got your back!