top of page

Privacy Policy

At Brim Vibes, we’re committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we collect it, how we use and protect it, and your rights as a visitor or customer.
 

1. What Type of Information Do We Collect?

We collect both personal and non-personal information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details (processed securely via third-party providers).

  • Non-Personal Information: Browser type, device information, IP address, pages visited, and interactions with our site.
     

2. How Do We Collect Information?

We collect information in the following ways:

  • Directly from You: When you make a purchase, fill out a form, sign up for our newsletter, or contact us.

  • Automatically: When you browse our site, we use cookies and other tracking technologies to gather data about your usage.

  • Third Parties: We may receive information through payment processors, delivery services, and other service providers.
     

3. How Do We Store, Use, Share, and Disclose Your Personal Information?

  • Storage: Your data is stored securely through trusted platforms and hosting providers, using encryption and protective measures.

  • Use: We use your data to process orders, communicate with you, deliver marketing content (with your permission), and improve your experience on our site.

  • Sharing: We only share your data with third-party services (e.g., payment processors, shipping providers) as necessary to fulfill orders and manage our business.

  • Disclosure: We may disclose your information if legally required or to protect the rights and safety of our business or others.

We do not sell or rent your personal information under any circumstances.
 

4. How Do We Communicate With Site Visitors?

We may contact you via:

  • Email (for order updates, promotions, or responses to inquiries)

  • Phone (for customer service or urgent order matters)

  • SMS or messaging apps (if opted in or initiated by you)

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
 

5. How Do We Use Cookies and Other Tracking Tools?

Cookies help us:

  • Understand how visitors use our website

  • Personalize your experience

  • Remember preferences and shopping cart items

  • Improve performance and content

You can manage or disable cookies through your browser settings.
 

6. Privacy Policy Updates

We may update this policy from time to time to reflect changes to our practices, technology, or legal obligations. Updated versions will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
 

7. Questions and Contact Information

If you have questions or concerns about how your personal data is handled, or you’d like to access, correct, or delete your information, please contact us:

Brim Vibes LLC
Email: Support@BrimVibes.com
Phone: 513.402.0209
Website: www.BrimVibes.com

We value your trust and are here to help.

bottom of page