Payment, Shipping, & Refund Policy

Payment Policy

All of our hats are custom-made to your order. When placing a custom order, a $250 deposit is required to begin the order.

Shipping Policy

Shipping cost is calculated and added at checkout. Shipping insurance is optional and may be added at the customer's request.

Refund Policy

All sales of our custom-made hats are final and not eligible for returns, exchanges, or refunds.

Product Satisfaction

Your satisfaction means everything to us. I put a lot of love into making each custom hat, and I want you to be just as excited about wearing it as we were making it. If something’s not quite right, no worries; I’ll work with you to fix it. I’ve got your back!